HOLIDAY SHIPPING - AQ REMAINING OPEN
We wish all of our Friends Of The Queen a Happy New Year! AQ remains open for your holiday shopping - until the end of January we will be shipping two to three times per week, instead of our usual daily ship. Do allow extra time for delivery over this period as the various public holidays may slow things down. As always, we'll send your tracking via email so you can follow your package's progress at www.auspost.com.au.
CLEARANCE: DISCONTINUED ITEMS
We're in the process of paring back many of our ranges to streamline our site, so have added LOADS of items to our clearance section, including dozens of discontinued premium pure essential oils, oil blends & Oils 4 Kids, as well as incense, smudge sticks and much more. Click HERE to see all the discounted goodies.
PLEASE PLAY NICE
Sadly, we've been experiencing a number of rude and aggressive contacts over recent months. We'd be grateful if you could remember that just like you, we're real people doing our best during difficult times. Keeping things civil means we can get things sorted for you without unecessary drama, so before you send us a rude message or call ready to abuse us, please just take a moment to breathe. As always, anyone who is rude in their dealings with us will be asked to shop elsewhere.
AQ & COVID-19
As always, we're continuing to ship several times each week so most orders are going out the day they're received, or the following day. Australia Post are still delivering to ALL locations in Australia - though there are some delays.
For your own safety, we usually mark larger parcels or deliveries going to apartments etc as 'DO NOT SAFE DROP'. If you'd prefer not to have to go to the P.O., just add a note on your order to have your parcel marked as 'SAFE TO LEAVE IF UNATTENDED'. See our T&C's for more info.
Australia Post have advised that due to significant reductions in air freight capacity and an increase in shipping volumes, there can be some delays, particularly to regional and rural communities.(CLICK HERE for more info).
Stay safe everyone - our thoughts go out to those going through difficult times at the moment.
MOBILE USERS: Click the MENU button on the top banner to start shopping, or to search our products.
SOCIAL AQ: Follow our FACEBOOK, PINTEREST & INSTAGRAM pages to discover handy hints, tips and info.