Aroma Queen - Essential oils MENU
Aroma Queen - Aromatheray, essential oils, incense

CONTACT US


Please note: WE ARE NOT WHOLESALERS.
If you wish to make a wholesale enquiry please visit our FAQ's PAGE first for more information.

For any general product enquiries, please use the contact form below - please note, we are unable to give personal or medical advice. Please also take a quick look through the headings below before contacting us - we might have already addressed your question.

Contact Us

 


           

WHOLESALE ENQUIRIES / BULK DISCOUNTS
Please visit our FAQ's PAGE (Section 6) for more information before contacting us regarding wholesaling - AQ is NOT a wholesaler. We always offer the lowest possible prices everyday, which generally does not allow for additional discounting. Many essential oils/resins are already listed in bulk sizes, while other items may have quantity discounts listed as an option (sorry - we're unable to discount these any further).

Whether you're a private customer or a business, we offer a 5% discount for orders with an item value over $500 (not inc shipping) - this discount will be automatically applied on the cart page.

WHERE ARE WE? LOCAL PICKUP?
Aroma Queen is an online retailer of aromatherapy, incense and natural products, located near Bellingen in regional NSW. We do not have a shopfront to view products, so unfortunately are unable to offer local pickup for orders - sorry, no exceptions.

ORDER / DELIVERY QUERIES
All orders are shipped by Australia Post, usually within 24 hours of your order being placed and payment received. You will receive a confirmation email once your order has been placed, and again once your order has been shipped. If you do not receive your confirmation email shortly after placing an order, please contact us - do check your spam folder first.

If you're wanting to find out when your item should be delivered, and you have already received your shipping confirmation email, this should include a tracking number. To look up the status of your item just enter your tracking number on Australia Post's website - www.auspost.com.au. If there's a problem beyond this, or with any items you've received, just get in touch.

SAMPLE REQUESTS
Sorry, but we are unable to send samples of our products. All items are at their lowest prices everyday so this doesn't allow for the extra cost of sending samples.

CHARITY REQUESTS
AQ has specific charities that we regularly support, so are unable to make extra donations (cash or product) at this time. We're happy to share info on worthy causes via posts on our Facebook page - see the link below.

AQ ON FACEBOOK / PINTEREST / INSTAGRAM
We'd love you to join us by LIKING our Facebook page to keep up to date with news, new items, tips and competitions. You can also post thoughts and comments on our Facebook page - we do make an effort to read and respond to every message and note. Our Pinterest and Instagram pages showcase our products alongside helpful hints and tips, recipes and other useful info - our Pinterest boards are sorted by type so it's easy to follow only those that interest you.

           

 

AROMA QUEEN
PO Box 221
Urunga NSW 2455

Ph: (02) 6655 4950 

Email: [email protected] 

ABN 61 705 182 643